billing and insurance
Verify Your Benefits to Determine Your Coverage
Please be advised that if we are filing with a private insurance company that the turnaround time to get an EOB (explanation of benefits) may be 4-6 weeks or longer. By the time we know whether or not your insurance company will pay, we may have accumulated more than one month’s invoice. Please plan ahead as you will be expected to pay the balance on all of the invoices within two weeks of the dated invoice.
HCST reserves the right to charge a fee for any appointment that is not kept. This amount will be charged for not canceling 24 hours in advance of your appointment. Unforeseen circumstances are anticipated and will be dealt with on a case by case basis. All checks should be paid to the order of Hill Country Speech Therapy, PLLC
HCST has a 3 strike rule. If you are unavailable for a scheduled appointment 3 times without calling to cancel 24 hours in advance of your appointment, HCST retains the right to discontinue elective treatment and to terminate services immediately. HCST kindly requests that you offer a courtesy call in advance so that your therapist is aware of your need to reschedule. Additionally, at the discretion of HCST, excessive cancellations within a given month may result in a termination of the given contract. Furthermore, if you plan to dismiss your child from therapy, a 2 week notification is REQUIRED unless otherwise agreed upon. Consequently, if you choose to discontinue treatment you are still responsible for paying for all services that were provided prior to your decision to discontinue.
For insurance verification of speech therapy benefits please contact Cen-Tex Medical Claims @ (512) 267-2614